Al Qassimia Shk Saqr Bin Khalid Al Qasimi St Ahmed Bin Darwish Square
Reviews and Ratings
Feedback from previous guests about their experience.
58%
liked the hotel and would stay again
modern amenities
friendly staff
noise disturbances
room readiness
5.8/10
Guest rating
Rooms
5.4
Location
6.6
Service
7.2
Dining
5.3
Guest reviews
5.8/10
based on 10 reviews
6.1
6.1/10 based on 378 reviews
Sam
United States,
May
2024
7.6/10
Despite some noise disturbances in the rooms, the hotel overall offers a pleasant experience with its modern amenities. The computerized key system is convenient, but room readiness can be improved for better customer satisfaction.
Rooms
7.0
The room experience can be affected by disturbances from outside, but overall, the room and hotel are likable.
Service
8.0
The service is efficient, including room service, bell staff/porter, and airport shuttle.
Location
8.0
The hotel is in a clean area with friendly staff, near many shopping places suitable for families with children. However, finding good nearby restaurants can be challenging, especially parking after 10 pm.
Dining
7.0
The hotel dining experience, particularly room service after 9:30 AM, is satisfactory, but not having breakfast included may be a downside.
Facilities
8.0
The hotel facilities are well-equipped, providing a comfortable stay.
modern amenities
noise disturbances
Katherine
United States,
April
2024
7.0/10
The hotel had its ups and downs. The rooms were a little less hygienic than expected; I even spotted multiple cockroaches. On the bright side, the computerized keys were convenient for access to the rooms.
Rooms
5.0
The rooms were a little less hygienic than the 14th floor. I switched on the light only to find too many cockroaches. I took a picture and called reception. Housekeeping promptly addressed the issue.
Service
7.0
The service was efficient; the room service and bell staff met my needs promptly.
Location
8.0
The location was convenient, just a 10-minute walk to the Bus Station. The staff was friendly and helpful, ensuring a clean and comfortable environment.
Dining
7.0
Facilities
8.0
No comments on price or value for money either.
Jacob
United States,
April
2024
5.0/10
The hotel's location was terrible, it needs renovation urgently, but the price was good compared to others. The rooms were smaller than expected, not as shown in photos, and noise from outside was disturbing. The dining options were limited, and room service was late for breakfast. However, the property was suitable for families with children.
Rooms
5.0
The rooms were disappointing and smaller than expected, with noise from outside being disturbing.
Service
5.0
Room service was late for breakfast.
Location
5.0
The hotel's location was terrible and needs renovation urgently, but the price was good compared to others.
Dining
5.0
Dining options were limited, and room service was late for breakfast.
Facilities
7.0
The property was suitable for families with children.
Jennifer
United States,
April
2024
6.0/10
Even though the hotel provided clean and comfortable rooms, my stay was marred by disturbing noise from outside and the unwelcome presence of cockroaches in the bathroom. On the bright side, the parking was a convenient feature, especially for a Sharjah location.
Rooms
5.0
The room cleanliness and comfort were satisfactory, but the noise pollution from outside and the cockroach issue were major drawbacks.
Service
7.0
The service was prompt and responsive, as the housekeeping staff quickly addressed the cockroach situation.
Location
6.0
The humble staff and clean environment made the location pleasant, but it lacked the care needed for a more enjoyable stay.
Dining
5.0
Facilities
There was no specific comment on the facilities, so I cannot provide a rating in this category.
Parking
Noise pollution
Charles
United States,
January
2024
5.6/10
The hotel had a mix of positive and negative aspects. While the rooms were clean and comfortable, there was an issue with too many cockroaches that required repeated requests to be addressed. The smoking smell upon entering was a downside. However, the staff was responsive and helpful. The location was convenient with a short distance to the Bus Station. Although the hotel needed renovation, the cleaning was well maintained. The dining experience was disappointing after 9.30 AM, but the hotel offered home-made pastries. Overall, the facilities were decent.
Rooms
6.0
The rooms were clean and comfortable, but there was a presence of too many cockroaches that required repeated requests for housekeeping assistance.
Service
7.0
The staff was responsive and addressed the issues promptly.
Location
5.0
The location was convenient with a short distance to the Bus Station and friendly and helpful staff but in dire need of renovation.
Dining
5.0
The dining experience was disappointing after 9.30 AM, but they offered home-made pastries.
Facilities
6.0
The facilities were decent.
John
United States,
September
2023
6.2/10
The hotel room was small and not spacious enough, which was disappointing. Also, the rooms were not prepared as per the reservation request. However, the service was impeccable, with swift room service and helpful bell staff. The location was exceptional, ideal for families with children and within walking distance of the main museums. The dining experience, with French bread sent from room service, was a highlight despite the early timing, offering a tasty choice. The facilities were lacking, with no parking available and an uncomfortable room temperature even with the AC on.
Rooms
5.0
The rooms were small and not spacious enough, which was a downside.
Service
9.0
The service was impeccable, with swift room service and helpful bell staff.
Location
8.0
The location was exceptional, suitable for families and within walking distance of main museums.
Dining
7.0
The dining experience was good, with French bread sent from room service.
Facilities
5.0
The facilities were lacking, with no parking available and uncomfortable room temperature despite the AC being on.
Edward
United States,
August
2023
6.6/10
The hotel has awesome rooms compared to other hotels; they were suitable and good. However, it was disappointing and disturbing to hear noises from outside inside the room itself, whether from guests or hotel staff. They even brought a complimentary one a day before our departure!
Rooms
8.0
The rooms were awesome compared to other hotels and suitable and good, though noise from outside was disturbing.
Service
9.0
The service was on point, with good room service, bell staff/porter, and airport shuttle.
Location
7.0
The location was okay and just 10dhms to the Bus Station. The staff was friendly and helpful, with a prompt response to our needs. However, it needs more care, and finding parking was a challenge.
Dining
5.0
The dining options were suitable for the hotel, but it was a joke after 9:30AM, both for regular dining and room service.
Facilities
5.0
The facilities were satisfactory; however, the hotel was horrifying and in dire need of renovation. Finding good restaurants nearby was also a challenge.
Diana
United States,
July
2023
5.4/10
The hotel needs more attention in terms of preparation and accuracy with reservations; however, it offers a good location for the price. Finding parking can be challenging after 10 pm, but the hotel is situated in the center of the shopping area.
Rooms
5.0
The rooms were not as expected based on the photos, and my reserved room was not ready upon check-in.
Service
5.0
The service was average, and I encountered issues with room service and the airport shuttle.
Location
7.0
The hotel's location is good for the price, although more attention to cleanliness is needed. It's situated in a great area but could improve parking facilities.
Dining
5.0
The dining options in the hotel were limited after 9:30 am, and the home-grown products did not meet expectations.
Facilities
6.0
The facilities were fine but could use some upgrades to meet modern standards and improve overall guest experience.
Central Location
Parking Issues
John
United States,
July
2023
6.2/10
The hotel is a mixed bag with clean rooms but challenging parking. The photos match reality, and the cleanliness is commendable.
Rooms
7.0
The rooms are clean but noise from outside can be disturbing. Parking is hard to find.
Service
7.0
Service is decent, with room service and airport shuttle available.
Location
6.0
The location is fair and suitable for families with children, but finding parking can be tough, especially late at night.
Dining
5.0
Facilities
6.0
The hotel facilities are average, nothing outstanding.
Joey
United States,
June
2023
6.2/10
My stay at the hotel had its ups and downs. The location was perfect, close to the old town with friendly and helpful staff. The room was very clean and comfortable, equipped with a tea maker, but unfortunately, it was infested with cockroaches. The dining experience lacked breakfast options, and the facilities were average.
Rooms
5.0
The room was full of cockroaches, which was quite unsettling.
Service
8.0
The staff was friendly and helpful.
Location
9.0
The location is really nice, very close to the old town with humble staff.
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